$10.00
Gift Card
Shopping for someone else but not sure what to give them? Give them the gift of choice with a Gemini Equine Health Supplement Shoppe gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
- FAQ
- REFUNDS
- CONTACT US
WHAT ARE YOUR SHIPPING COSTS?
Within the United States, you can get standard shipping for $10 on all orders under $85, and we have free shipping on orders over $85 USD.
We currently do not ship internationally.
Shipping times are as follows:
| United States | 2-5 days |
WHAT CURRENCY ARE YOUR PRICES IN?
All prices in the store are in United States Dollars.
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept debit and credit cards (Visa, Mastercard, American Express and Discover).
HOW DO I BUY IN YOUR STORE?
Once you are done choosing… we know, it’s hard, so many wonderful things to choose from, you just select the products you want and add them to the cart. Once you have all your products, you can proceed to the checkout where you will add your shipping information, then select your shipping and payment methods.
Remember, your purchase is protected and encrypted. Orders are normally processed in 24-48 hours. Custom orders may take a bit longer. After that, we will ship the product to the address you specified during checkout and will provide your tracking number so you can follow your package.
IS MY PURCHASE PROTECTED?
Your purchase is protected every time you buy with us. We want you to love everything you choose from our store. That's why we offer a refund policy which you can find here.
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Returns:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable). Any item that is returned more than 30 days after delivery.
Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@geminiequinehealth.com.
Sale items (if applicable):
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@geminiequinehealth.com and send your item to: 3245 University Ave., #131, San Diego, California US 92104.
Gifts:
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 3245 University Ave., #131, San Diego, California US 92104.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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FAQ
WHAT ARE YOUR SHIPPING COSTS?
Within the United States, you can get standard shipping for $10 on all orders under $85, and we have free shipping on orders over $85 USD.
We currently do not ship internationally.
Shipping times are as follows:
| United States | 2-5 days |
WHAT CURRENCY ARE YOUR PRICES IN?
All prices in the store are in United States Dollars.
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept debit and credit cards (Visa, Mastercard, American Express and Discover).
HOW DO I BUY IN YOUR STORE?
Once you are done choosing… we know, it’s hard, so many wonderful things to choose from, you just select the products you want and add them to the cart. Once you have all your products, you can proceed to the checkout where you will add your shipping information, then select your shipping and payment methods.
Remember, your purchase is protected and encrypted. Orders are normally processed in 24-48 hours. Custom orders may take a bit longer. After that, we will ship the product to the address you specified during checkout and will provide your tracking number so you can follow your package.
IS MY PURCHASE PROTECTED?
Your purchase is protected every time you buy with us. We want you to love everything you choose from our store. That's why we offer a refund policy which you can find here.
REFUNDS
-----
Returns:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable). Any item that is returned more than 30 days after delivery.
Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@geminiequinehealth.com.
Sale items (if applicable):
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@geminiequinehealth.com and send your item to: 3245 University Ave., #131, San Diego, California US 92104.
Gifts:
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 3245 University Ave., #131, San Diego, California US 92104.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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CONTACT US